Benefits don't save money. Member actions do.
Wizia spots the moment a member should act, sends the message that gets it done, and counts the dollars it saved.
You bought the right programs. They're pulling in five directions.
Centers of excellence, care navigation, a hard-won PBM deal, imaging steerage, preventive screenings — all real on paper, all running independently. Nothing coordinates them, so the savings leak.
Wizia monitors your plan's data and reaches members at the moment they need to act.
Wizia runs on the claims, eligibility, and Rx feeds your plan already produces. When the data shows a member should act — a refill lapsing, a scan scheduled at a high-cost site, a screening coming due — Wizia sends a plan-branded message with the action ready to take, and logs whether it happened.
When a message alone won't fix something, we say so and recommend the plan-design change instead.
A member is paying $94 a month for a statin with an $8 generic.
One text from their plan offering the switch, with the doctor request handled.
The generic fill, logged when it happens.
Most member outreach gets ignored. Ours is built not to.
We know when
Claims, eligibility, Rx, and outside signals like weather and seasonality tell us when a member needs to act.
We know what motivates
Each message is built around what moves that member: the price difference, the covered benefit, the appointment that's already open.
We know how to reach members
Texts sent in the name members actually answer — their plan, or their doctor's group. They sound like a person, and members don't need an app or a portal login.
We prove it
The measurement methodology is agreed before launch, and every action is counted against that baseline. Your actuary can check the math.
A $15 refill instead of a $2,600 ER visit.
The signal
Atlanta's pollen forecast spikes Thursday. Claims show Maria's rescue-inhaler refill lapsed six weeks ago. Both facts were already in her plan's data.
The message
Maria gets one text from her plan, timed to the forecast, with the pharmacy and the price included.
The action
She picks up the $15 refill that afternoon. We log the fill.
The save
She stays out of the ER during the pollen spike.
$2,600 ER visit avoided for a $15 refillEvery campaign runs the same way.
On data your plan already holds, branded as your plan, and measured by whether the member acted and what it saved.
Imaging re-route
Same scan, same network — thousands less.
Generic switch
Captures the PBM deal you already negotiated.
Colonoscopy at 45
Gets the screening done the year it's due.
Surgery through your Center of Excellence
Better outcomes, fully covered, referral handled.
GLP-1 prior-auth leakage
Lapsed prior authorizations revert members to retail price or push them off therapy. We catch expirations before that happens.
We count actions, not opens.
Every engagement vendor shows you a dashboard of opens. We hand you a monthly report of delivered actions and the dollars attached — measured by a methodology we agree on before launch, so results aren't self-reported.
Monthly Activation Report
| Action delivered | Members moved | Dollars avoided |
|---|---|---|
| Generic & formulary switches | 41 | $38,400 |
| Imaging re-routed to fair-price sites | 17 | $51,300 |
| Procedures routed through CoE | 3 | $46,500 |
| Screening gaps closed | 63 | — |
| ER visits avoided (asthma cohort) | 9 | $23,400 |
Every line is a completed member action, valued against the measurement methodology agreed before launch.
Every message is branded as the member's own plan, opt-outs are honored immediately, and we act only on data the plan already holds.
Bring your plan design to a 30-minute call.
We'll show you where the plan is leaking and agree on how savings get measured before any commitment.
Broker or consultant? Let's talk.